Is Your Discharge Process a Safety Net or a Financial Liability?
Every preventable readmission and communication-based lawsuit is a symptom of a deeper, systemic failure. We provide the framework to solve it.
The High Stakes of a Broken System
Poor patient communication isn't just a care quality issue; it's a direct and quantifiable threat to your institution's financial health and legal standing. This section quantifies the risks of the Patient Carry-Over Crisis.
$17,500
Cost Per Readmission
The average cost of a single preventable readmission, a direct blow to your bottom line.
3%
Of Medicare Payments Lost
To HRRP penalties for preventable readmissions—a recurring financial drain.
1.5x
Higher Malpractice Costs
For claims involving communication failures, a massive, indefensible liability.
$100B+
In Annual Systemic Costs
From low health literacy and medication non-adherence across the entire system.
Transforming Litigation Risk with Verifiable Proof
State-Level Readmission Impact
This interactive map visualizes the estimated financial impact of readmissions. Click any state to see the data. Darker shades indicate higher risk.
Our Mission
To reduce preventable readmissions, strengthen staff competency, and improve patient safety through innovative workflows and evidence-based training.
Our Vision
A healthcare system where hospitals and nursing homes thrive — empowered teams, safer patients, and resilient institutions that lead with equity and compassion.
The Human Element: Person Not Patient
Effective communication requires more than just technique; it requires an inclusive mindset. Our framework is built on the core principle of seeing the whole person to build trust and ensure equitable care for every patient.
Avoiding Assumptions in Care
Don't Assume...
- Ability based on age or appearance.
- Knowledge based on background.
- Identity or family structure.
- A nod means "yes." Always verify.
Do...
- Assess each patient's individual needs.
- Respect their unique lived experiences.
- Use inclusive, person-first language.
- Verify with Teach-Back and CST.
About CATALYST
CATALYST is a strategic risk mitigation and professional training firm founded on a single, powerful principle: the healthcare system's greatest vulnerability lies in the critical gap between the hospital and the patient's home. We have defined this vulnerability as the "Patient Carry-Over Crisis." Our entire practice is dedicated to solving it through evidence-based frameworks that empower clinicians, protect institutions, and ensure every patient is treated as a person, not just a diagnosis on a chart.
Let's Build the Future of Patient Care. Together.
Whether you have a general inquiry, want to book a consultation, or submit an RFP, this is the place to start.
Make an Inquiry / Book a Consultation
Submit a Request for Proposal (RFP)
Join the CATALYST Team
We are looking for passionate, driven professionals to help us revolutionize patient care and risk mitigation. If you are ready to make a real impact, we want to hear from you.
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